Let’s be honest. Customer support has always been a bit of a tightrope walk. On one side, you have efficiency—the need to resolve tickets fast, keep costs…
Author: Jane Carney
Let’s be honest: thinking about healthcare costs and taxes in the same breath can feel like a special kind of headache. One is about your physical well-being,…
Let’s be honest. The word “sustainable” is starting to feel a bit… worn out. Like a cheap t-shirt that pills after one wash. Consumers are savvy. They’ve…
Let’s be honest. Our workspaces have been a bit… schizophrenic. You have a physical world of desks, machinery, and coffee mugs. And then you have a digital…
- February 9, 2026
- by : Jane Carney
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Let’s be honest. “Neurodiversity” is one of those terms that’s everywhere now. It sounds progressive, it feels right. But for many HR teams and hiring managers, it’s…
- February 2, 2026
- by : Jane Carney
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Let’s be honest: your support team is incredible. They jump through hoops, solve complex puzzles, and calm frustrated customers. But you know what’s better than solving a…
- January 29, 2026
- by : Jane Carney
- 0
Let’s be honest. Running a customer support team is tough enough. Now, imagine doing it blindfolded. That’s what it can feel like when your product is built…
- January 28, 2026
- by : Jane Carney
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Let’s be honest. For a direct-to-consumer brand founder, the thrill is in the product, the brand story, the marketing hustle. It’s not in navigating the labyrinth of…
- January 27, 2026
- by : Jane Carney
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Let’s be honest. For most freelancers, tax season feels like navigating a labyrinth blindfolded. Now, imagine that labyrinth has its own unique, twisty rules depending on whether…
- January 26, 2026
- by : Jane Carney
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Let’s be honest. Gen Z can smell inauthenticity from a mile away, especially when it comes to sustainability. For them, it’s not a nice-to-have marketing angle; it’s…
- January 25, 2026
- by : Jane Carney
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