Imagine a typical business owner’s day: fielding customer calls, organizing meetings, reading through emails, and attempting to make strategic decisions that will influence the company’s future. This…
Author: Stevie Bullock
An exceptional customer experience requires both customer support and customer success teams working in unison to achieve it. Customer success teams focus on long-term growth and engagement…
Financial planning involves setting and reaching short- and long-term financial goals by devising realistic strategies to make the most of your money. Planning is also essential in…
Long run results reveal that agricultural sector, industry value added and service value added as percentage share of GDP are significantly correlated with responsiveness of tax revenue…
Real options are strategic corporate finance tools used to assess investment decisions made under conditions of uncertainty, while financial options tend to focus more on trading activities….
Digital investment platforms allow the investor to invest in stocks, bonds, ETFs, futures, Forex, mutual funds, etc through updated market data, automated portfolio management through algorithms and…
Customers want to know that enterprises care about their experience too, and this is something that proactive support helps establish. Proactive support helps to build this and…
AI will help customers to self-serve, eventually eliminating the need for humans in customer service, and allowing Customer Service Reps to work more productively on more complex…
Customer-centric marketing refers to the provision of individualized communication and experiences that encourage customer retention as well as foster loyalty among customers, hence leading to increased profits…
Cryptocurrency is treated by the IRS like property, meaning that it must be taxed in the same manner as stocks. Reporting obligations arise upon buying, exchanging, gifting…